| Issue ID | 1203963 |
| Internal NHTSA # | 10744245 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 27/07/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Parked the car and went to work. Came back and the car couldn't start. Had to tow to the dealers place last night. Today, got a call from them saying the steering got locked and said tat it is very common on these cars. It will cost about $1200 to tear up steering and change the esl. By checking online y'day evening and today, i came to know, this is not new and most of the 2008/2009 c300 have this issue. We asked dealers not to repair it as they are waiting on our word. I am planning to contact the benz customer service first and see what they say. Then i will go an attorney and file the complaint. I do see that customer service did not even respond to the request. So, i do not want waste my time by calling them and getting upset. They have the details and contact info if they want to contact me. We buy benz for reliability and that very point is not true looking at this issue and checking the online complaints. Luckily we do have a 3rd car that our son uses and i can leave benz in garage until this issue gets fixed from benz corporation. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | WDDGF54XX8FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |